Wireless Retail Sales Associate

Your Wireless Inc.•Cypress, TX

5d•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a full-time Retail Sales Associate for its team. The associate works directly with customers to deliver a positive customer experience, explain Verizon products and services, and guide customers through choosing and purchasing them. The role involves meeting and exceeding sales standards while helping customers throughout the sales process and addressing their needs. The associate also supports the Store Manager and Assistant Manager with assigned tasks, completes required company and Verizon training, and maintains professional conduct. The position offers opportunities to develop skills and take on additional responsibilities that may lead to career advancement. The role requires flexibility to travel to locations within the assigned district as business needs dictate, and availability for evenings, weekends, and holidays. Compensation is advertised as up to $30.00 per hour or more, including base hourly pay, commissions, and incentives, with an uncapped commission structure. The posting also describes employee benefits, discounts, sales contests, and a fun working atmosphere.

Requirements

At least 1 year of experience in a similar retail role, preferably with Verizon Wireless or another wireless business.
Proof of achievement in prior sales and customer service roles.
Enthusiasm for retail, wireless technology and products, and customer service.
Ability to travel to various locations in the assigned district as business needs dictate.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Ability to work evenings, weekends, and holidays with a flexible schedule.
Must be at least 18 years old and able to provide proof of work eligibility in the United States.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Create an ideal customer experience for each customer.
Assist new and existing customers throughout the sales process.
Educate customers about the Verizon products and services offered.
Produce sufficient sales to meet and exceed company and location production standards.
Handle customer situations as trained to satisfy customers’ needs.
Assist the Store Manager and Assistant Manager with tasks assigned to the associate or team.
Complete all required training as directed by Your Wireless and Verizon Wireless.
Set an example of personal and professional conduct for employees and others.
Develop professional skills and take on additional responsibilities that may lead to career advancement.

Benefits

Strong base pay and an uncapped commission schedule.
Flexible work schedule.
401(k) savings program.
Healthcare program.
Paid personal time off: 5 days in year one, 10 days in year two, and 15 days in year four and beyond.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Fun working atmosphere.
Opportunities to grow within the company.
Prizes and trips through sales contests throughout the year.