Spanish Bilingual Wireless Retail Sales Associate

Your Wireless Inc.•New York, NY
•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a Spanish-speaking Retail Sales Associate for its Brooklyn, New York location. The associate provides an excellent customer experience by working directly with customers, educating them about Verizon products and services, and guiding them through selection and purchase. The role involves serving new and existing customers, meeting sales standards, supporting store leadership, and completing required training. The position offers an uncapped commission structure and opportunities to develop professionally and advance within the company. The company describes itself as the largest minority-owned Verizon Authorized Retailer, with more than 200 stores across 17 states and over 400 employees. Your Wireless states that it is an Equal Opportunity Employer and does not discriminate based on protected characteristics under applicable law.

Requirements

  • At least 1 year of experience in a similar retail role, preferably with Verizon Wireless or another wireless business.
  • Proof of achievement in previous sales and customer service roles.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to various locations in the assigned district as business needs dictate.
  • Strong communication and interpersonal skills.
  • Self-motivated and goal-oriented.
  • Strong attention to detail and accuracy.
  • Ability to work evenings, weekends, and holidays with a flexible schedule.
  • Must be at least 18 years old and able to provide proof of work eligibility in the United States.
  • Fluent Spanish-speaking ability.

Nice To Haves

  • High school diploma or equivalent is preferred.

Responsibilities

  • Create an ideal customer experience for each customer.
  • Assist new and existing customers throughout the sales process.
  • Educate customers about Verizon products and services.
  • Generate sales to meet or exceed company and location production standards.
  • Handle customer situations as trained to satisfy customers’ needs.
  • Assist the Store Manager and Assistant Manager with assigned individual or team tasks.
  • Complete required training as directed by Your Wireless and Verizon Wireless.
  • Set an example of personal and professional conduct for employees and others.
  • Develop professional skills to prepare for additional responsibilities and career advancement.

Benefits

  • Strong base pay and uncapped commissions and incentives; advertised compensation is up to $31.00 per hour or more including base rate, commissions, and incentives.
  • Flexible work schedule.
  • 401(k) savings program.
  • Healthcare program.
  • Paid personal time off: 5 days in year 1, 10 days in year 2, and 15 days in year 4 and beyond.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Fun working atmosphere.
  • Opportunities to grow within the company.
  • Prizes and trips through sales contests throughout the year.
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