Wireless Retail Sales Associate

Your Wireless Inc.•Rowlett, TX
•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a full-time Retail Sales Associate for its Rowlett, Texas location. The associate provides an excellent customer experience by working directly with customers, educating them about Verizon products and services, and guiding them through selection and purchase. The role includes meeting sales standards, supporting store leadership, completing required training, and developing skills for potential career advancement. Associates may need to travel to other locations within their assigned district as business needs dictate.

Requirements

  • At least 1 year of experience in a similar retail role; wireless retail experience, preferably with Verizon Wireless or another wireless business, is preferred.
  • Proof of achievement in prior sales and customer service roles.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to various locations within the assigned district as business needs dictate.
  • Strong communication and interpersonal skills.
  • Self-motivated and goal-oriented.
  • Strong attention to detail and accuracy.
  • Ability to work evenings, weekends, and holidays with a flexible schedule.
  • Must be at least 18 years old and able to provide proof of U.S. work eligibility.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Experience with Verizon Wireless or another wireless business.

Responsibilities

  • Create an ideal customer experience for every customer.
  • Assist new and existing customers throughout the sales process.
  • Educate customers about Verizon products and services.
  • Meet and exceed company and location sales and production standards.
  • Handle customer situations as trained to satisfy customers’ needs.
  • Assist the Store Manager and Assistant Manager with assigned individual or team tasks.
  • Complete required training as directed by Your Wireless and Verizon Wireless.
  • Set an example of personal and professional conduct.
  • Develop professional skills to take on additional responsibilities and pursue career advancement.

Benefits

  • Strong base pay and uncapped commissions.
  • Flexible work schedule.
  • 401(k) savings program.
  • Healthcare program.
  • Paid time off: 5 days in year one, 10 days in year two, and 15 days in year four and beyond.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Fun working atmosphere.
  • Opportunities for company growth.
  • Prizes and trips through sales contests throughout the year.
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