Wireless Retail Sales Associate

Your Wireless Inc.•Town of Fishkill, NY
•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a full-time Retail Sales Associate in Fishkill, New York. The associate works directly with customers to provide an excellent customer experience, explain Verizon products and services, and guide customers through choosing and purchasing them. The role is suited to an outgoing, sales-minded, goal-oriented person who enjoys retail, wireless technology, and customer service. Compensation is advertised as up to $31.00 per hour or more, including base hourly pay, commissions, and incentives. The position has an uncapped commission structure. Associates may also travel to other locations in their assigned district as business needs dictate. The schedule is flexible and must accommodate evenings, weekends, and holidays. Your Wireless describes itself as the largest minority-owned Verizon Authorized Retailer, with more than 200 stores across 17 states and over 400 employees. The company emphasizes an employee-first culture and a straightforward, customer-focused experience.

Requirements

  • At least 1 year of experience in a similar retail role; experience with Verizon Wireless or another wireless business is preferred.
  • Proof of achievement in prior sales and customer service roles.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to various locations in the assigned district as business needs dictate.
  • Strong communication and interpersonal skills.
  • Self-motivated and goal-oriented.
  • Strong attention to detail and accuracy.
  • Ability to work evenings, weekends, and holidays on a flexible schedule.
  • Must be at least 18 years old and able to provide proof of work eligibility in the United States.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Experience with Verizon Wireless or another wireless business.

Responsibilities

  • Create an ideal customer experience for each customer.
  • Assist new and existing customers throughout the sales process.
  • Educate customers about the Verizon products and services offered.
  • Generate sufficient sales to meet and exceed company and location production standards.
  • Handle customer situations as trained to satisfy customers’ needs.
  • Assist the Store Manager and Assistant Manager with individually assigned and team tasks.
  • Complete required training as directed by Your Wireless and Verizon Wireless.
  • Set an example of personal and professional conduct for employees and others.
  • Develop professional skills to take on additional responsibilities and pursue career advancement.

Benefits

  • Strong base pay and an uncapped commission schedule.
  • Flexible work schedule.
  • 401(k) savings program.
  • Healthcare program.
  • Paid personal time off: 5 days in year 1, 10 days in year 2, and 15 days in year 4 and beyond.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Fun working atmosphere.
  • Opportunities to grow within the company.
  • Prizes and trips through sales contests.
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