Wireless Retail Sales Associate

Your Wireless Inc.•McKinney, TX

9d•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a full-time Retail Sales Associate in McKinney, Texas. The associate provides an excellent customer experience by working directly with customers, educating them about Verizon products and services, and guiding them through the selection and purchase process. Compensation is advertised as up to $30.00 per hour or more, including base hourly pay, commissions, and incentives, with an uncapped commission structure. The ideal candidate has retail experience, can perform outbound activities to drive store traffic, is motivated by goals and accomplishments, and is focused on delivering exceptional service that encourages repeat business. The position offers opportunities to develop professionally and take on additional responsibilities that may lead to career advancement. Associates may need to travel to various locations within their assigned district as business needs dictate and must be available for evenings, weekends, and holidays. Your Wireless describes itself as the largest minority-owned Verizon Authorized Retailer, with more than 200 stores across 17 states and over 400 wireless experts. Its stated motto is “Be really, really nice, know your $#%@, and always find a way.”

Requirements

At least 1 year of experience in a similar retail role; wireless retail experience, preferably with Verizon Wireless or another wireless business, is preferred.
Proof of achievement in previous sales and customer service roles.
Enthusiasm for retail, wireless technology and products, and customer service.
Ability to travel to various locations within the assigned district as business needs dictate.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Availability to work evenings, weekends, and holidays with a flexible schedule.
Must be at least 18 years old and able to provide proof of eligibility to work in the United States.

Nice To Haves

High school diploma or equivalent is preferred.
Experience with Verizon Wireless or another wireless business.

Responsibilities

Create an ideal customer experience for each customer.
Assist new and existing customers throughout the sales process.
Educate customers about the Verizon products and services offered.
Generate sufficient sales to meet or exceed company and location production standards.
Handle customer situations as trained to satisfy customers’ needs.
Assist the Store Manager and Assistant Manager with tasks assigned individually or to the team.
Complete required training as directed by Your Wireless and Verizon Wireless.
Set an example of personal and professional conduct for employees and others.
Develop professional skills to take on additional responsibilities and pursue career advancement opportunities.
Perform outbound activities to drive customers into locations.

Benefits

Strong base pay and uncapped commissions.
Flexible work schedule.
401(k) savings program.
Healthcare program.
Paid time off: 5 days per year in Year 1, 10 days per year in Year 2, and 15 days per year in Year 4 and beyond.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Fun working atmosphere.
Opportunities for company growth.
Prizes and trips through sales contests throughout the year.