Wireless Retail Sales Associate
About The Position
Your Wireless, a Verizon Wireless Premium Retailer, is hiring a full-time Retail Sales Associate to serve customers in its retail stores. The associate provides a strong customer experience by working directly with customers, explaining Verizon products and services, and guiding them through selection and purchase. The role also includes sales and customer-service activities that support repeat business and help meet or exceed sales standards. The associate assists new and existing customers, handles customer situations, completes required training, and supports the Store Manager and Assistant Manager with assigned tasks. The position offers a base hourly rate plus uncapped commissions and incentives, along with employee perks and opportunities for professional growth.
Requirements
- At least 1 year of experience in a similar retail role; wireless retail experience, preferably with Verizon Wireless or another wireless business, is preferred.
- Proof of achievement in prior sales and customer service roles.
- Enthusiasm for retail, wireless technology and products, and customer service.
- Ability to travel to various locations within the assigned district as business needs dictate.
- Strong communication and interpersonal skills.
- Self-motivated and goal-oriented.
- Strong attention to detail and accuracy.
- Availability to work evenings, weekends, and holidays with a flexible schedule.
- At least 18 years of age and able to provide proof of US work eligibility.
Nice To Haves
- High school diploma or equivalent is preferred.
- Experience with Verizon Wireless or another wireless business.
Responsibilities
- Create an ideal customer experience for each customer.
- Assist new and existing customers throughout the sales process.
- Educate customers about Verizon products and services.
- Meet and exceed company and location sales production standards.
- Handle customer situations as trained to satisfy customers’ needs.
- Assist the Store Manager and Assistant Manager with assigned individual or team tasks.
- Complete required training as directed by Your Wireless and Verizon Wireless.
- Set an example of personal and professional conduct.
- Develop professional skills to take on additional responsibilities and pursue career advancement.
Benefits
- Strong base pay and an uncapped commission schedule.
- Flexible work schedule.
- 401(k) savings program.
- Healthcare program.
- Paid personal time off: 5 days in year 1, 10 days in year 2, and 15 days in year 4 and beyond.
- Employee discounts on Verizon Wireless service.
- Employee discounts on devices and accessories.
- Fun working atmosphere.
- Opportunities for growth within the company.
- Prizes and trips through sales contests.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
