Wireless Retail Sales Associate

Your Wireless Inc.•Bee Cave, TX

9d•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a Wireless Retail Sales Associate for its retail sales team. The role focuses on providing an excellent customer experience by working directly with customers, educating them about Verizon products and services, and guiding them through product selection and purchase. Associates are expected to meet and exceed sales standards, support customers throughout the sales process, and contribute to store operations and a professional team environment. The position offers a base hourly rate plus uncapped commissions and incentives, with compensation stated as up to $30 per hour or more. The role is based in Bee Cave, Texas, and requires travel to other locations in the assigned district as business needs dictate. Your Wireless describes itself as the largest minority-owned Verizon Authorized Retailer, with more than 200 stores across 17 states and over 400 employees. The company emphasizes an employee-first culture and a customer experience guided by simplicity and helpfulness.

Requirements

At least 1 year of experience in a similar retail role; experience with Verizon Wireless or another wireless business is preferred.
Proof of achievement in prior sales and customer service roles.
Enthusiasm for retail, wireless technology and products, and customer service.
Ability to travel to various locations in the assigned district as business needs dictate.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Ability to work evenings, weekends, and holidays with a flexible schedule.
Must be at least 18 years old and able to provide proof of work eligibility in the United States.

Nice To Haves

High school diploma or equivalent is preferred.
Experience with Verizon Wireless or another wireless business.

Responsibilities

Create an ideal customer experience for each customer.
Assist new and existing customers throughout the sales process.
Educate customers about Verizon products and services.
Generate enough sales to meet and exceed company and location production standards.
Handle customer situations as trained to satisfy customers’ needs.
Assist the Store Manager and Assistant Manager with tasks assigned individually or to the team.
Complete required training as directed by Your Wireless and Verizon Wireless.
Set an example of personal and professional conduct for employees and others.
Develop professional skills to take on additional responsibilities and pursue career advancement opportunities.
Conduct outbound activities to drive customers into retail locations.

Benefits

Strong base pay and an uncapped commission schedule.
Flexible work schedule.
401(k) savings program.
Healthcare program.
Paid personal time off: 5 days in year 1, 10 days in year 2, and 15 days in year 4 and beyond.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Fun working atmosphere.
Opportunities to grow within the company.
Prizes and trips through sales contests throughout the year.