Wireless Retail Sales Associate

Your Wireless Inc.•Edinboro, PA
•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a full-time Retail Sales Associate in Edinboro, Pennsylvania. The role focuses on providing an excellent customer experience by working directly with customers, educating them about Verizon products and services, and guiding them through the selection and purchasing process. Compensation is up to $30.00 per hour or more, including base hourly pay, commissions, and incentives. The position offers an uncapped commission structure and opportunities for professional growth and career advancement. The associate will help meet and exceed sales standards, assist new and existing customers, handle customer situations, complete required training, and support store leadership with assigned tasks. Candidates should have retail experience, a sales and customer-service focus, strong communication skills, and the ability to work a flexible schedule that includes evenings, weekends, and holidays. Travel to locations within the assigned district may be needed based on business needs.

Requirements

  • At least 1 year of experience in a similar retail role; wireless business experience is preferred.
  • Proof of achievement in prior sales and customer service roles.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to various locations in the assigned district as business needs dictate.
  • Strong communication and interpersonal skills.
  • Self-motivated and goal-oriented.
  • Strong attention to detail and accuracy.
  • Ability to work evenings, weekends, and holidays with a flexible schedule.
  • Must be at least 18 years old.
  • Must provide proof of eligibility to work in the United States.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Experience with Verizon Wireless or another wireless business.

Responsibilities

  • Create an ideal customer experience for each customer.
  • Assist new and existing customers throughout the sales process.
  • Educate customers about Verizon products and services.
  • Produce sufficient sales to meet and exceed company and location production standards.
  • Handle customer situations as trained to satisfy customers’ needs.
  • Assist the Store Manager and Assistant Manager with tasks assigned individually or to the team.
  • Complete required training as directed by Your Wireless and Verizon Wireless.
  • Set an example of personal and professional conduct for employees and others.
  • Develop professional skills to take on additional responsibilities and pursue career advancement opportunities.
  • Conduct outbound activities to drive customers into locations.

Benefits

  • Uncapped commissions and incentives in addition to base pay.
  • Flexible work schedule.
  • 401(k) savings program.
  • Healthcare program.
  • Paid personal time off: 5 days in year one, 10 days in year two, and 15 days per year in year four and beyond.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Opportunities to grow within the company.
  • Prizes and trips through sales contests throughout the year.
  • Fun working atmosphere.
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