Wireless Retail Sales Associate

Your Wireless Inc. • Erie, PA

9d • Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring a full-time Retail Sales Associate for its Erie/Edinboro, Pennsylvania area. The role focuses on creating a strong customer experience by educating customers about Verizon products and services and guiding them through selection and purchase. Associates are expected to meet or exceed sales standards, support customers through the sales process, complete required training, and assist store management with assigned tasks. The role also offers opportunities to develop professional skills and take on additional responsibilities that may lead to career advancement.

Compensation is advertised as up to $30.00 per hour or more, including base hourly pay, commissions, and incentives. The position has an uncapped commission structure. Associates must be able to travel to locations within their assigned district as business needs dictate and work a flexible schedule that may include evenings, weekends, and holidays.

Requirements

• At least 1 year of experience in a similar retail role, preferably with Verizon Wireless or another wireless business.
• Proof of achievement in prior sales and customer service roles.
• Enthusiasm for retail, wireless technology and products, and customer service.
• Ability to travel to various locations in the assigned district as business needs dictate.
• Strong communication and interpersonal skills.
• Self-motivated and goal-oriented.
• Strong attention to detail and accuracy.
• Ability to work evenings, weekends, and holidays with a flexible schedule.
• Must be at least 18 years old and able to provide proof of work eligibility in the United States.

Nice To Haves

• High school diploma or equivalent is preferred.
• Retail experience with Verizon Wireless or another wireless business is preferred.

Responsibilities

• Create an ideal customer experience for each customer.
• Assist new and existing customers throughout the sales process.
• Educate customers about the Verizon products and services offered.
• Produce sufficient sales to meet and exceed company and location production standards.
• Handle customer situations as trained to satisfy customers’ needs.
• Assist the Store Manager and Assistant Manager with tasks assigned individually or to the team.
• Complete required training as directed by Your Wireless and Verizon Wireless.
• Set an example of personal and professional conduct for employees and others.
• Develop professional skills to take on additional responsibilities and pursue career advancement opportunities.

Benefits

• Strong base pay and an uncapped commission schedule.
• Flexible work schedule.
• 401(k) savings program.
• Healthcare program.
• Paid time off: 5 days in year 1, 10 days in year 2, and 15 days in year 4 and beyond.
• Employee discounts on Verizon Wireless service.
• Employee discounts on devices and accessories.
• Fun working atmosphere.
• Opportunities to grow within the company.
• Prizes and trips through sales contests throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED