Wireless Retail Sales Associate

Your Wireless Inc.•Waterford, CT

9d•Onsite

About The Position

Your Wireless, a Verizon Wireless Premium Retailer, is hiring an outgoing, sales-minded, and ambitious Retail Sales Associate. The associate provides an excellent customer experience by working directly with customers, educating them about Verizon products and services, and guiding them through the selection and purchasing process. The role includes meeting and exceeding sales standards, handling customer situations, supporting store leadership, completing required training, and building skills for potential career advancement. The position is full-time and based in Waterford, Connecticut. Compensation is up to $31.00 per hour or more, including base hourly pay, commissions, and incentives.

Requirements

At least 1 year of experience in a similar retail role; wireless retail experience, preferably with Verizon Wireless or another wireless business, is preferred.
Proof of achievement in prior sales and customer service roles.
Enthusiasm for retail, wireless technology and products, and customer service.
Ability to travel to various locations in the assigned district as business needs dictate.
Strong communication and interpersonal skills.
Self-motivated and goal-oriented.
Strong attention to detail and accuracy.
Ability to work evenings, weekends, and holidays with a flexible schedule.
Must be at least 18 years old and able to provide proof of U.S. work eligibility.

Nice To Haves

High school diploma or equivalent is preferred.
Experience with Verizon Wireless or another wireless business.

Responsibilities

Create an ideal customer experience for each customer.
Assist new and existing customers throughout the sales process.
Educate customers about Verizon products and services.
Generate sufficient sales to meet and exceed company and location production standards.
Handle customer situations as trained to satisfy customers’ needs.
Assist the Store Manager and Assistant Manager with tasks assigned individually or to the team.
Complete all training required by Your Wireless and Verizon Wireless.
Set an example of personal and professional conduct for employees and others.
Develop professional skills to take on additional responsibilities and pursue career advancement opportunities.
Perform outbound activities to bring customers into store locations.

Benefits

Strong base pay and an uncapped commission schedule.
Flexible work schedule.
401(k) savings program.
Healthcare program.
Personal time off: 5 paid days in year 1, 10 paid days in year 2, and 15 paid days per year from year 4 onward.
Employee discounts on Verizon Wireless service.
Employee discounts on devices and accessories.
Fun working atmosphere.
Opportunities for company growth.
Prizes and trips through sales contests throughout the year.