Registrar Jobs

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HealthLab Registrar

Northwestern Memorial Healthcare•Warrenville, IL
•$19 - $26

About The Position

The HealthLab Registrar uses the hospital information system to secure accurate patient demographic, financial, and clinical information for laboratory services. The Registrar reviews patient orders in a timely and efficient manner to support timely reimbursement. This role registers HealthLab patients according to established policies and procedures, validates documentation and insurance information, and records billing details in Epic.

Requirements

  • High school graduate or equivalent.
  • Strong typing skills.
  • Attend Registration training before performing registration.
  • Ability to communicate effectively in English, verbally and in writing.
  • Experience with Microsoft Outlook, Word, Excel, and Teams.

Nice To Haves

  • Experience with registration in a doctor’s office or hospital setting.
  • Experience with Microsoft Outlook, Word, Excel, and Teams.

Responsibilities

  • Demonstrate I-CARE values (Integrity, Compassion, Accountability, Respect, and Excellence) in daily work and interactions.
  • Present an approachable, professional demeanor for weekly meetings.
  • Provide accurate information and timely updates to clients, address questions and concerns, or identify the appropriate person and resources to do so.
  • Communicate effectively, respect diverse opinions and styles, and acknowledge others’ assistance and contributions.
  • Use organizational and unit or department resources efficiently.
  • Manage work schedules efficiently and complete tasks and assignments on time.
  • Contribute to continuous improvement opportunities and processes.
  • Participate in efforts to reduce costs, streamline work processes, and improve services.
  • Review documentation for demographic validation before it enters the Epic Extract System.
  • Complete 96% of registrations without errors.
  • Demonstrate working knowledge of insurance plans billed by HealthLab for outpatient laboratory services.
  • Use OneSource to verify insurance when Epic RTE is unavailable or as another source of insurance validation.
  • Use payer websites as resources.
  • Work independently at an established productivity level.
  • Communicate with HealthLab Billing and Client Services employees to obtain appropriate billing information.
  • Identify and document insurance carrier codes correctly on patient records.
  • Ensure the correct financial class is selected and documented on patient records.
  • Register HealthLab patients according to policies and procedures for all billing types.
  • Document account completion in Epic by placing a Billing Indicator open for audit purposes.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits

Career Resources

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