Patient Registrar PRN Varying Shifts and Weekends

HCA Healthcare • Chattanooga, TN

5d

About The Position

The Patient Registrar is responsible for timely and accurate patient registration, interviewing patients to collect pertinent account information, and verifying insurance coverage. The role may involve registering patients at workstations or at bedside using carts or computers on wheels. The registrar provides customer service, maintains accurate charts, verifies insurance benefits, obtains required pre-certifications or authorizations, and calculates and collects patient liability amounts. The position is PRN (as needed), with varying shifts that may include days, evenings, overnight, and weekends as needed.

Requirements

• Proficiency in Microsoft Office applications is required.

Nice To Haves

• One year of related experience is preferred.

Responsibilities

• Interview patients at workstations or bedside to obtain necessary account, identifying, demographic, insurance, and financial information.
• Complete bedside registration using carts or computers on wheels.
• Provide exemplary customer service and explain policies related to services, pricing, insurance billing, and account payment.
• Ensure patient charts are complete and accurate, and process them according to paperwork flow requirements and productivity standards.
• Verify insurance coverage and benefits, accurately assign insurance plans, and determine pre-certification or authorization status using online or other resources.
• Initiate required pre-certification, authorization, or admission notification through Passport, online, or by phone when it has not already been obtained.
• Enter registration details and authorization or referral numbers into the registration system.
• Calculate and collect patient liability amounts.
• Obtain all signatures necessary for treatment, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
• Obtain copies of necessary identification and insurance cards.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Education Level: No Education Listed