Patient Registrar PRN

HCA Healthcare • Plano, TX

3d • Onsite

About The Position

The Patient Registrar is responsible for timely and accurate patient registration. The role interviews patients and other responsible individuals to collect identifying, demographic, insurance, financial, and other account information; verifies insurance coverage and benefits; and determines whether pre-certification or authorization is required. Registration may take place at a workstation or at the patient’s bedside using carts or computers on wheels.

The registrar enters information and authorization or referral numbers into the registration system, secures required signatures and copies of identification and insurance cards, explains policies related to services, pricing, insurance billing, and payment, and processes patient charts according to paperwork flow needs and productivity standards. The position also provides customer service and calculates and collects patient liability amounts.

Requirements

• Proficiency in Microsoft Office applications is required.

Nice To Haves

• One year of related experience preferred.

Responsibilities

• Interview patients at workstations or bedside to obtain necessary account information.
• Interview incoming patients, relatives, or other responsible individuals to obtain identifying, demographic, insurance, and financial information.
• Perform bedside registration using carts or computers on wheels.
• Provide exemplary customer service.
• Ensure charts are complete and accurate.
• Verify insurance coverage and benefits, accurately assign Insurance Plans (IPlans), and determine pre-certification or authorization status using online or other resources.
• Initiate required pre-certification, authorization, or admission notification through Passport, online, or by phone when it has not already been obtained.
• Enter registration information and authorization or referral numbers into the registration system.
• Secure signatures required for treatment, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
• Obtain copies of necessary identification and insurance cards.
• Explain policies regarding services, pricing, insurance billing, and payment of accounts.
• Calculate and collect patient liability amounts.
• Process patient charts according to paperwork flow needs and established productivity standards.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed