Patient Registrar PRN

HCA Healthcare•Decatur, TX

About The Position

At Medical City Decatur, the Patient Registrar is responsible for timely and accurate patient registration. The role interviews patients to collect pertinent account, identifying, demographic, insurance, and financial information; verifies insurance coverage and benefits; and helps ensure required pre-certification or authorization is obtained. Registration may take place at a workstation or at the bedside using carts or computers on wheels. The registrar provides customer service, explains policies related to services, pricing, insurance billing, and payment, and ensures that charts and registration records are complete and accurate. The role also collects patient liability amounts, obtains required treatment and financial signatures, processes charts according to paperwork-flow needs and productivity standards, and enters authorization and referral details into the registration system.

Requirements

Proficiency in Microsoft Office applications.

Nice To Haves

One year of related experience preferred.

Responsibilities

Interview patients at workstations or at bedside to obtain necessary account information.
Provide bedside registration using carts or computers on wheels.
Provide exemplary customer service.
Ensure charts are complete and accurate.
Verify insurance coverage and benefits and determine pre-certification or authorization status.
Obtain or initiate required pre-certification, authorization, or admission notification through online resources, Passport, or by phone.
Calculate and collect patient liability amounts.
Obtain all signatures necessary for treatment, release of medical information, assignment of insurance benefits, and payment of services.
Process patient charts according to paperwork-flow needs and established productivity standards.
Collect identifying, demographic, insurance, and financial information from patients, relatives, or other responsible individuals.
Assign Insurance Plans (IPlans) accurately.
Enter information and authorization or referral numbers into the registration system.
Obtain copies of necessary identification and insurance cards.
Explain policies regarding services, pricing, insurance billing, and account payment.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits
Wellbeing support, including free counseling and referral services
Paid time off and paid family leave
Long- and short-term disability coverage and leaves of absence
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
Employee Stock Purchase Plan
Flexible spending accounts
Tuition assistance, student loan assistance, certification support, and dependent scholarships
Additional fertility and family-building benefits and adoption assistance
Life insurance and supplemental health protection plans
Auto and home insurance
Legal counseling, identity theft protection, and consumer discounts