Patient Registrar PRN

HCA Healthcare•McKinney, TX

About The Position

The Patient Registrar is responsible for timely and accurate patient registration, interviewing patients to gather pertinent account information, and verifying insurance coverage. The role may involve registration at a workstation or bedside using carts and computers on wheels. The registrar provides customer service, ensures patient charts and registration paperwork are complete and accurate, verifies benefits and authorization status, calculates and collects patient liability, and obtains signatures and copies of identification and insurance cards. The role also includes explaining policies related to services, pricing, insurance billing, and payment.

Requirements

Proficiency in Microsoft Office applications.

Nice To Haves

One year of related experience preferred.

Responsibilities

Interview patients at workstations or bedside to obtain necessary account information.
Provide bedside registration using carts and computers on wheels.
Provide exemplary customer service.
Ensure charts are complete and accurate.
Verify insurance coverage and benefits, and determine pre-certification or authorization status through online or other resources.
Obtain pre-certification, authorization, or admission notification when needed, using online systems or phone calls.
Calculate and collect patient liability amounts.
Obtain required signatures for treatment, release of medical information, assignment of insurance benefits, and payment of services.
Process patient charts according to paperwork flow needs and established productivity standards.
Interview incoming patients, relatives, or other responsible individuals to obtain identifying, demographic, insurance, and financial information.
Assign Insurance Plans (IPlans) accurately.
Enter registration information and authorization or referral numbers into the registration system.
Obtain copies of necessary identification and insurance cards.
Explain policies regarding services, pricing, insurance billing, and payment of accounts.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
Wellbeing support, including free counseling and referral services
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
Employee Stock Purchase Plan
Flexible spending accounts
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
Tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing
Fertility and family-building benefits
Adoption assistance
Life insurance and supplemental health protection plans
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts