Patient Account Registrar-Admitting

Prime Healthcare • Sherman Oaks, CA

3d • Onsite

About The Position

Sherman Oaks Hospital is seeking a Patient Account Registrar-Admitting to join its team. The hospital is a 153-bed, not-for-profit acute-care community hospital in Sherman Oaks, California, with more than 500 employees and services including 24/7 emergency care and specialized medical, surgical, and diagnostic services.

The Patient Account Registrar interviews patients or their representatives to collect demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works across the Admitting department, including PBX operator functions and reception areas, and uses a computer to enter and retrieve data. The registrar communicates with people across age groups, from neonatal patients through geriatric patients, using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be given with deadlines for completion.

This is a full-time night-shift position. The estimated compensation range is $23.00 to $26.22; the starting compensation is determined at the time of hire based on factors including skills, experience, education, credentials, and licensure.

Requirements

• High school graduate or GED equivalent required.
• Customer service experience required.
• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.

Nice To Haves

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Interview patients or their representatives to obtain patient demographic information.
• Secure insurance information, eligibility, benefits, and authorizations as applicable.
• Work with all facets of the Admitting department, including PBX operator functions and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric patients.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments within specified timeframes.

Benefits

• Paid time off
• 401K retirement plan
• Medical coverage
• Dental coverage
• Vision coverage
• Tuition reimbursement
• Voluntary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED