Patient Account Registrar - Admitting

Mercy Medical Center•Aurora, IL
•$16 - $23

About The Position

The Patient Account Registrar interviews patients or their representatives to collect demographic information and obtains insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with all areas of the Admitting department, including PBX operator functions and reception areas. The registrar uses a computer to enter and retrieve data, communicates with people across age groups from neonatal through geriatric using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be given with deadlines for completion.

Requirements

  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer service experience required.
  • High school graduate or GED equivalent required for new hires effective April 1, 2014.

Nice To Haves

  • Previous hospital experience as an admissions representative preferred.
  • Knowledge of medical terminology preferred.

Responsibilities

  • Interview patients or their representatives to obtain demographic information.
  • Secure insurance information, eligibility, benefits, and authorizations as applicable.
  • Work with all facets of the Admitting department, including PBX operator functions and reception areas.
  • Operate a computer to enter and retrieve data.
  • Communicate with the population served using age-specific techniques, from neonatal through geriatric.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within specified timeframes.

Benefits

  • Paid time off
  • 401(k) retirement plan
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Tuition reimbursement
  • Voluntary benefit options
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