Patient Account Registrar - Admitting

Prime Healthcare•Victorville, CA

About The Position

The Patient Account Registrar interviews patients or their representatives to collect patient demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works across the Admitting department, including PBX operator and reception functions. The registrar must operate a computer to enter and retrieve data, communicate with the population served using age-specific techniques from neonatal through geriatric populations, and maintain proficiency in medical terminology. Special projects or other assignments may be given with deadlines for completion.

Requirements

  • High school graduate or GED equivalent required.
  • Customer service experience required.
  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.

Nice To Haves

  • Previous hospital experience as an admissions representative.
  • Knowledge of medical terminology.

Responsibilities

  • Interview patients or their representatives to obtain demographic information.
  • Secure insurance information, eligibility, benefits, and authorizations as applicable.
  • Work across Admitting department functions, including PBX operator and reception areas.
  • Use a computer to input and retrieve data.
  • Communicate with patients using age-specific techniques across neonatal, pediatric, adolescent, young adult, middle adult, and geriatric populations.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within specified timeframes.
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