Patient Account Registrar - Admitting

Desert Valley Hospital • Victorville, CA

2d

About The Position

The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with all areas of the Admitting department, including PBX operator functions and reception areas. The registrar operates a computer to input and retrieve data, communicates with the population served using age-specific techniques from neonatal through geriatric care, and maintains proficiency in medical terminology. Special projects or other assignments may be given with expectations for completion within a specified timeframe.

Requirements

• Customer service experience.
• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• High school graduate or GED equivalent required.

Nice To Haves

• Previous hospital experience as an admissions representative.
• Knowledge of medical terminology.

Responsibilities

• Interview patients or their representatives to obtain patient demographic information.
• Secure insurance information, eligibility, benefits, and authorizations as applicable.
• Work with all facets of the Admitting department, including PBX operator functions and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with the population served using age-specific techniques, from neonatal through geriatric patients.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments within specified timeframes.

What This Job Offers

• Education Level: High school or GED