Patient Registrar

Grand River Health Main Campus•Rifle, CO

6d•Onsite

About The Position

Grand River Health is hiring a PRN Patient Registrar in Rifle, Colorado. The Patient Registrar serves as a key point of contact for patients, visitors, and callers, supporting accurate registration and efficient communication throughout the hospital. The role performs reception, patient registration, and switchboard duties, including directing calls and paging physicians and staff. It registers outpatient and Emergency Department patients and collects and enters demographic and financial information into MediTech. The registrar also assists patients and visitors with registration questions, hospital policies, financial responsibilities, and patient rights; identifies the appropriate payer or revenue source; and follows established procedures for emergency notifications and overhead paging. Grand River Health describes its culture as supportive, respectful, friendly, and committed to exceptional patient care. The organization is a special taxing district focused on patient-centered care and serves Western Colorado from its main hospital campus in Rifle, with a long-term care center and satellite campus. Its mission is to improve the health and well-being of the communities it serves, and its vision is to be those communities’ first choice in quality healthcare.

Requirements

Strong communication, interpersonal, customer service, conflict resolution, organizational, and problem-solving skills.
Ability to maintain confidentiality, exercise sound judgment, and remain calm and flexible in a high-stress, changing environment.
Strong attention to detail and ability to accurately follow written and verbal instructions while multitasking.
Ability to build effective relationships with patients, guests, and coworkers.
Ability to become proficient in required hospital systems within six months of hire.

Nice To Haves

High school diploma or equivalent preferred.
Healthcare or similar registration experience preferred.

Responsibilities

Perform reception, patient registration, and switchboard functions.
Direct calls and page physicians and staff.
Register outpatient and Emergency Department patients.
Collect and accurately enter patient demographic and financial information into MediTech.
Assist patients and visitors with registration questions, hospital policies, financial responsibilities, and patient rights.
Identify the appropriate payer or revenue source and ensure required information is complete and accurate.
Follow established procedures for emergency notifications and overhead paging.
Perform other duties as assigned.