Patient Registrar

HCA Healthcare • Nashville, TN

1d

About The Position

TriStar Centennial Medical Center, part of HCA Healthcare, is seeking a Patient Registrar to perform timely and accurate patient registration. The Registrar interviews patients to collect account, demographic, insurance, and financial information; verifies insurance coverage and benefits; and determines whether pre-certification or authorization is required. The role also supports bedside registration, chart accuracy, payment collection, and clear communication about services, pricing, insurance billing, and payment policies.

The schedule is Monday and Wednesday from 7 a.m. to 7 p.m., Friday from 7 a.m. to 1 p.m., and every other weekend on Saturday and Sunday from 7 a.m. to 7 p.m. The posting lists one year of related experience as preferred and proficiency in Microsoft Office applications as required.

Requirements

• Demonstrates proficiency in Microsoft Office applications.

Nice To Haves

• One year of related experience preferred.

Responsibilities

• Interview patients at workstations or bedside to obtain necessary account information.
• Collect identifying, demographic, insurance, and financial information from patients, relatives, or other responsible individuals.
• Provide exemplary customer service.
• Ensure patient charts are complete and accurate, and process charts according to paperwork flow requirements and established productivity standards.
• Verify insurance coverage and benefits, assign insurance plans accurately, and determine pre-certification or authorization status using online or other resources.
• Initiate required pre-certification, authorization, or admission notification through Passport, online resources, or by phone when it has not already been obtained.
• Enter registration information and authorization or referral numbers into the registration system.
• Calculate and collect patient liability amounts.
• Obtain all required signatures for treatment, release of medical information, assignment of insurance benefits, and payment of services.
• Obtain copies of necessary identification and insurance cards.
• Explain policies regarding services, pricing, insurance billing, and account payment.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• A 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed