Patient Registrar Overnight with Rotating Weekends

HCA Healthcare•Nashville, TN

About The Position

The Patient Registrar is responsible for timely and accurate patient registration, interviewing patients to collect pertinent account information, and verifying insurance coverage. The role may register patients at workstations or at bedside using carts or computers on wheels. It also involves providing customer service, completing and processing charts, determining patient financial liability, and securing required treatment and payment documentation. The registrar interviews patients and, when appropriate, their relatives or other responsible individuals to gather identifying, demographic, insurance, and financial information. The role verifies insurance benefits and authorization status, initiates required pre-certification or admission notifications, and records authorization or referral numbers in the registration system. The registrar also explains policies related to services, pricing, insurance billing, and payment.

Requirements

Demonstrated proficiency in Microsoft Office applications is required.

Nice To Haves

One year of related experience is preferred.

Responsibilities

Interview patients at workstations or bedside to obtain necessary account information.
Provide bedside registration using carts or computers on wheels.
Provide exemplary customer service.
Ensure charts are complete and accurate, and process them according to paperwork flow needs and productivity standards.
Verify insurance coverage and benefits, assign insurance plans accurately, and determine pre-certification or authorization status.
Initiate required pre-certification, authorization, or admission notification through online resources or by phone when it has not already been obtained.
Enter registration information and authorization or referral numbers into the registration system.
Calculate and collect patient liability amounts.
Obtain all signatures required for treatment, release of medical information, assignment of insurance benefits, and payment of services.
Obtain copies of necessary identification and insurance cards.
Explain policies regarding services, pricing, insurance billing, and payment of accounts.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
Free counseling and referral services
Paid time off and paid family leave
Long- and short-term disability coverage and leaves of absence
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
Employee Stock Purchase Plan
Flexible spending accounts
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
Fertility and family-building benefits
Adoption assistance
Life insurance and supplemental health protection plans
Auto and home insurance
Legal counseling, identity theft protection, and consumer discounts