Patient Access Registrar I, Rotating Shifts, Patient Access

Adventist HealthCare•Fort Washington, MD

4d•$19 - $25

About The Position

Fort Washington Medical Center is seeking an experienced Patient Access Registrar I for its Patient Access department. The role supports registration for outpatient and inpatient services by gathering financial and statistical information, accurately recording patient demographics and insurance details, registering and preregistering patients, collecting patient responsibility, obtaining required signatures, and processing daily payments. The Registrar also greets and directs visitors and patients, responds to inquiries courteously, updates records, verifies and enters insurance information in the electronic health record, and alerts a supervisor when issues arise. Administrative support may include phone coverage, typing, faxing, electronic filing, copying, scanning, and data entry. This is a full-time position scheduled for 40 hours per week on rotating shifts, with every other weekend and rotating holiday requirements. The listed pay range is $19.21–$24.90.

Requirements

At least 1 year of experience in a healthcare environment; experience may include insurers or public health settings.
At least 1 year of experience in patient registration and/or eligibility and benefits.
Some knowledge or training in government payer rules and regulations.
Some knowledge or training regarding TPLs, workers’ compensation, and other payment sources and liabilities.
High school graduate or equivalent.
Ability to multitask and work under pressure with minimal supervision.
Basic knowledge of office equipment and personal computer skills.

Nice To Haves

Some college is preferred.

Responsibilities

Support hospital registration for outpatient and inpatient services by obtaining financial information pertinent to reimbursement and statistical data.
Accurately enter patient demographic information, insurance information, and patient notes.
Register and preregister patients as they arrive for appointments and collect patient responsibility.
Obtain signatures required from patients at registration or arrival.
Process, balance, and post daily patient payments.
Greet and route visitors and patients, and respond helpfully and courteously to requests by phone and in person.
Perform accurate demographic and insurance updates as needed and required.
Verify, collect, and accurately enter insurance information into the electronic health record system, and notify a supervisor immediately if problems arise.
Provide administrative support to the Patient Access department, including answering phones, typing, faxing, electronic filing, copying, scanning, and data entry as needed.

Benefits

Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on the date of hire.
Employer-paid short- and long-term disability insurance.
Employer-paid basic life insurance and AD&D.
Paid time off.
Employer retirement contribution and matching after one year of eligible employment, with a three-year vesting period.
Voluntary flexible spending accounts.
Voluntary legal plans.
Voluntary life, pet, auto, home, long-term care, and critical illness and accident insurance.
Subsidized childcare at participating childcare centers.
Tuition reimbursement.
Employee Assistance Program support.
Free employee parking.
Recognition and rewards for professional expertise.
Work-life balance through nonrotating shifts.