Patient Registrar Overnight Shift

HCA Healthcare•Derry, NH

About The Position

As a Patient Registrar, you are responsible for timely and accurate patient registration. You interview patients to obtain pertinent account, demographic, insurance, and financial information; verify insurance coverage and benefits; determine pre-certification or authorization status; and ensure required documentation, signatures, and payments are collected. The role includes registering patients at workstations or bedside, explaining relevant service and payment policies, and processing charts according to established paperwork flow and productivity standards. The schedule is Thursday, Friday, and Saturday from 9 p.m. to 7 a.m. The posting identifies Parkland Medical Center as offering a total rewards package, with benefit eligibility varying by location.

Requirements

Demonstrated proficiency in Microsoft Office applications is required.
One year of related experience is preferred.

Nice To Haves

One year of related experience.

Responsibilities

Interview patients at workstations or bedside to obtain necessary account information.
Perform bedside registration using carts or computers on wheels.
Provide exemplary customer service.
Ensure charts are complete and accurate, and process them according to paperwork flow needs and established productivity standards.
Interview incoming patients, relatives, or other responsible individuals to collect identifying, demographic, insurance, and financial information.
Assign insurance plans (IPlans) accurately.
Verify insurance coverage and benefits and determine pre-certification or authorization status using online or other resources.
Initiate required pre-certification, authorization, or admission notification through Passport, online, or by phone when it has not already been obtained.
Enter registration information and authorization or referral numbers into the registration system.
Obtain required signatures for treatment, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
Obtain copies of necessary identification and insurance cards.
Explain policies regarding services, pricing, insurance billing, and payment of accounts.
Calculate and collect patient liability amounts.
Verify insurance and obtain pre-certification or authorization.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
Wellbeing support, including free counseling and referral services
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
Employee Stock Purchase Plan
Flexible spending accounts
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
Fertility and family-building benefits and adoption assistance
Life insurance and supplemental health protection plans
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts