Patient Access Registrar, Day Shift, Outpatient Orthopedic Practice

Adventist HealthCare•Rockville, MD

5d•Onsite

About The Position

Adventist HealthCare's Outpatient Orthopedic Practice seeks an experienced Patient Access Registrar for its Rockville, Maryland office. The role supports registration for outpatient and inpatient services by collecting financial information relevant to reimbursement and statistical data, maintaining accurate demographic and insurance records, and processing patient payments. The registrar also greets and assists patients and visitors and provides administrative support to the Patient Access Department. The position is full-time, 40 hours per week, with a typical Monday–Friday schedule of 8:00 a.m.–4:30 p.m. It is primarily based at the Rockville location, with occasional floating to the Germantown location as needed. This is a day-shift, non-exempt position with a pay range of $19.64–$25.84.

Requirements

High school graduate or equivalent.
At least 1 year of experience in a healthcare environment; experience with insurers or in public health settings may qualify.
At least 1 year of experience in patient registration and/or eligibility and benefits.
Some knowledge or training in government payer rules and regulations.
Some knowledge or training regarding TPLs, workers’ compensation, and other payment sources and liabilities.
Ability to multitask and work under pressure with minimal supervision.
Basic knowledge of office equipment and PC skills.

Nice To Haves

Some college preferred.

Responsibilities

Support registration for outpatient and inpatient services by obtaining financial information pertinent to reimbursement and statistical data.
Accurately enter patient demographic information, insurance details, and notes.
Register and preregister patients as they arrive for appointments and collect patient responsibility.
Obtain required patient signatures at registration or arrival.
Process, balance, and post daily patient payments.
Greet and route visitors and patients, and respond helpfully and courteously to requests in person and by phone.
Update patient demographic and insurance information accurately as needed.
Verify, collect, and accurately enter insurance information into the electronic health record system, and promptly notify a supervisor if problems arise.
Provide administrative support to the Patient Access Department, including answering phones, typing, faxing, electronic filing, copying, scanning, and data entry as needed.

Benefits

Work-life balance through nonrotating shifts.
Recognition and rewards for professional expertise.
Free employee parking.
Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on the date of hire.
Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up is available.
Paid time off.
Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period.
Voluntary benefits, including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance.
Subsidized childcare at participating childcare centers.
Tuition reimbursement.
Employee Assistance Program support.