Patient Access Registrar, Day Shift, Outpatient Orthopedic Practice

Adventist HealthCare•Rockville, MD

7d•$20 - $26•Onsite

About The Position

Adventist HealthCare's Outpatient Orthopedic Practice is hiring an experienced Patient Access Registrar for its Rockville, Maryland office. The role supports hospital registration for outpatient and inpatient services by gathering financial and statistical information, registering and preregistering patients, collecting patient responsibility, and maintaining accurate demographic, insurance, and patient records in the electronic health record system. The registrar also welcomes and routes patients and visitors, handles inquiries in person and by phone, processes daily payments, and provides administrative support to the Patient Access Department. The position is full-time, 40 hours per week, with a typical schedule of Monday through Friday, 8:00 a.m. to 4:30 p.m. It is primarily based in Rockville, with occasional floating to the Germantown location as needed. The role is classified as non-exempt under the Fair Labor Standards Act. The stated pay range is $19.64–$25.84.

Requirements

High school graduation or equivalent.
At least one year of experience in a healthcare environment, including insurers or public health settings.
At least one year of experience in patient registration and/or eligibility and benefits.
Some knowledge or training in government payer rules and regulations.
Some knowledge or training regarding TPLs, workers' compensation, and other payment sources and liabilities.
Ability to multitask and work under pressure with minimal supervision.
Basic knowledge of office equipment and PC skills.

Nice To Haves

Some college education.

Responsibilities

Support registration for outpatient and inpatient services by obtaining financial information pertinent to reimbursement and statistical data.
Accurately enter patient demographic information, insurance information, and patient notes.
Register and preregister patients upon arrival for appointments and collect patient responsibility.
Obtain required patient signatures during registration or arrival.
Process, balance, and post daily patient payments.
Greet and route visitors and patients and respond helpfully and courteously to requests by phone and in person.
Update patient demographic and insurance information accurately as needed.
Verify, collect, and enter insurance information into the electronic health record system; promptly notify a supervisor of problems.
Provide administrative support to the Patient Access Department, including answering phones, typing, faxing, electronic filing, copying, scanning, and data entry.

Benefits

Work-life balance through nonrotating shifts.
Recognition and rewards for professional expertise.
Free employee parking.
Medical, prescription, dental, and vision coverage for employees and eligible dependents, effective on the date of hire.
Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up is available.
Paid time off.
Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period.
Voluntary benefits, including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance.
Subsidized childcare at participating childcare centers.
Tuition reimbursement.
Employee Assistance Program support.