Records Clerk Jobs

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Medical Records Clerk

Gentiva Hospice•Cleveland, TN

About The Position

The Medical Records Clerk manages and maintains accurate patient records for Gentiva Hospice, ensuring records are complete and compliant with company policies and written criteria. The role supports authorized release of patient information, helps clinical staff with timely and appropriate admissions, and provides general administrative support. The clerk also participates in patient care coordination and hospice quality assessment and performance improvement programs, maintains the master patient index, and prepares closed records for archival. This is a safety-sensitive position.

Requirements

  • High school diploma or equivalent.
  • At least three years of experience in office work or a medical records department.
  • Valid driver’s license and current automobile insurance.
  • Excellent organizational, record-keeping, filing, and typing skills.
  • Strong oral and written communication skills.
  • Proficiency in documentation management.
  • Ability to operate computers, fax machines, copiers, and cell phones effectively.
  • Ability to manage multiple tasks flexibly and calmly.
  • Ability to communicate effectively with people from diverse socioeconomic backgrounds.
  • Responsible, mature, cooperative, and tactful workplace conduct.

Responsibilities

  • Maintain and close medical records in accordance with company policy.
  • Review medical records for completeness and compliance with written criteria.
  • Identify and obtain missing chart information, including physician signatures and other required documentation.
  • Manage release of hospice medical information to authorized parties and obtain signed authorizations.
  • Copy, mail, or hand-deliver requested medical information accurately and promptly.
  • Collaborate with clinical staff to support timely and appropriate patient admissions.
  • Provide general administrative support, including answering phones, ordering supplies, and collecting and entering data.
  • Conduct medical record audits as assigned.
  • Participate in patient care coordination and hospice quality assessment and performance improvement programs.
  • Purge closed case records, organize and box them, and send them to archives.
  • Develop and maintain a master patient index.
  • Promote company core values and complete required annual compliance training.

Benefits

  • Competitive pay
  • 401(k) with company match
  • Career advancement opportunities
  • National and local recognition programs
  • Teammate Assistance Fund
  • Medical insurance (full-time associates)
  • Dental insurance (full-time associates)
  • Vision insurance (full-time associates)
  • Mileage reimbursement or fleet vehicle program (full-time associates)
  • Generous paid time off and seven paid holidays (full-time associates)
  • Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care (full-time associates)
  • Education support and tuition assistance (full-time associates)
  • Free continuing education units (full-time associates)
  • Company-paid life and long-term disability insurance (full-time associates)
  • Voluntary benefits, including pet, critical illness, accident, and long-term care coverage (full-time associates)

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Common questions about Records Clerk careers and jobs.

Based on current job postings on Teal, the average Records Clerk salary in the US is approximately $46,000 per year, with a typical range of $33,000 to $62,000.
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