Medical Records Clerk

Eye Clinic of Wisconsin•Wausau, WI

3d•Onsite

About The Position

The Medical Records Clerk maintains the organization of medical records and related correspondence within the Wausau clinic and coordinates transfers to and from satellite offices. The role supports accurate and confidential management of patient information, including scanning, filing, indexing, locating, tracking, releasing, and shipping records. The position reports to the Business Services Manager and is generally performed at the main clinic at 800 N. First Street, Wausau, Wisconsin. Work hours depend on the needs of the Clinic.

Requirements

High school diploma or equivalent.
1–2 years of customer service experience.
Ability to complete tasks in a timely, detailed, accurate, and thorough manner.
Ability to work in a fast-paced medical facility while adhering to HIPAA compliance regulations.
Knowledge of proper, safe, and efficient use of office equipment.
Fluency in Microsoft Office.

Responsibilities

Scan documentation into the patient electronic medical record under the designated category.
Ensure medical records are transferred properly and accurately, using available resources.
Complete medical record releases and document and bill them according to Clinic guidelines.
Locate medical records for patient appointments when requested by staff.
File medical records and correspondence appropriately.
Track the movement of medical records through patient accounts in Nextech.
Process and distribute mail and faxes, ensuring timely follow-through.
Maintain professionalism when interacting with internal and external customers.
Run appointment lists and pull necessary records for upcoming Lasik and Hearing appointments.
Pull deceased and purged patient medical records.
Prepare UPS parcels for shipping and maintain accurate records of items mailed.
Ensure the accuracy, completeness, and confidentiality of patient information.
Input data into the electronic health records system.
Assist with indexing medical records to determine where electronic records, correspondence, or data should be stored.
Perform other duties as assigned.