Medical Records Clerk

NaphCare•Buckeye, AZ
•Onsite

About The Position

NaphCare is hiring a Medical Records Clerk to work at the Lewis Facility in Buckeye, Arizona. The role supports medical professionals and works alongside correctional officers to provide care to people residing at the facility. The Medical Records Clerk maintains, organizes, and processes inmates’ medical records, ensuring documentation is complete, accurate, and handled in accordance with privacy requirements. The position also includes routine clerical work related to medical records, such as entering information into electronic systems, managing files, handling authorized information requests, and communicating messages related to records.

Requirements

  • High school diploma or GED certificate.
  • Computer skills, including working knowledge of Microsoft Word and Excel.
  • Minimum typing speed of 45 words per minute.
  • Strong written communication and verbal skills.
  • Ability to adapt to environments where conditions may not be pristine and to manage and maintain composure in stressful situations.
  • Ability to maintain the confidentiality of proprietary and/or confidential information.
  • Integrity, professionalism, and ability to adhere to a Code of Conduct and comply with facility correctional healthcare policies, procedures, and legal requirements.
  • Must pass the facility’s criminal background check and drug screening.
  • Ability to stand for long periods; lift and move patients weighing up to 50 pounds; bend, squat, reach, push, pull, walk significant distances; and perform physically demanding tasks such as CPR while maintaining balance and endurance throughout a shift.

Responsibilities

  • Enter patient information into electronic systems, file documents, and maintain physical and digital filing systems.
  • Ensure medical documentation is complete, accurate, and of good quality.
  • Handle requests for medical information from authorized parties, including hospitals, clinics, and physicians, in accordance with HIPAA and other privacy regulations.
  • Manage incoming and outgoing mail, answer phones, and relay messages related to medical records.
  • Create, update, and organize inmate medical records, including assembling and disassembling files.
  • Perform routine clerical tasks and other duties as assigned.

Benefits

  • Health, dental, and vision insurance starting day one.
  • Prescriptions at no cost through the health plan, beginning day one.
  • Employee Assistance Program (EAP) services.
  • 401(k) and Roth plans with company contribution starting day one.
  • Tuition assistance.
  • Referral bonuses.
  • Term life insurance at no cost to the employee.
  • Generous paid time off and paid holidays.
  • Free continuing education and CMEs.
  • Competitive salaries and employee benefits.
  • Career advancement support within the company.
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