Police Records Clerk

City of New Haven • New Haven, CT

2d

About The Position

The Police Records Clerk performs specialized clerical work in the Records Room and Property Room of the Department of Police Service. The role requires careful, accurate filing and recording, is performed independently under general supervision, and is reviewed by the Unit Supervisor. The clerk communicates extensively with members of the public, city agencies, and police employees using computers and telephones.

The department operates 24/7. The work week is 40 hours, typically five days on and two days off. Shifts are 8 a.m.–4 p.m., 4 p.m.–12 a.m., or 12 a.m.–8 a.m.; shifts are bid by seniority under the bargaining agreement, and schedules include weekends and holidays. Employees must be able to work various shifts and be flexible about days off.

The starting salary is $46,772–$47,834. After one year of successful service, employees who meet requirements and demonstrate proficiency in all functions receive a classification and salary upgrade to Police Records Clerk II, currently paid $48,362–$52,606. The position is represented by Local 884, AFSCME, and is a tested General Fund position. Employees are eligible for Local 884 medical and dental benefits, and eligible employees receive paid vacation, sick, personal, and holiday time. The City provides $20,000 term life insurance and short-term disability coverage at no cost to employees. General Fund hires in this class are not covered by Social Security and instead participate in the City Pension, with an employee contribution of 9% of pay.

Employment is contingent on an extensive pre-employment background investigation, a physical examination including drug screening, and a 90-day probationary period. The role requires access to protected law enforcement systems, and candidates must obtain and maintain Connecticut COLLECT certification throughout employment. The City does not sponsor employment visas; applicants must already be authorized to work in the U.S. without employer-sponsored visa support.

Requirements

• Graduation from a standard high school and 1–3 years of office experience, or an equivalent combination of training and experience that includes high school graduation and provides the required knowledge, skills, and abilities.
• Ability to learn operational procedures and perform tasks consistently with those procedures.
• Ability to communicate calmly, effectively, and courteously with the public and others in the law enforcement profession.
• Ability to write clearly and legibly.
• Ability to work rotating shifts and be flexible about days off.
• Ability to correctly follow oral and written instructions.
• Ability to type and file information accurately and to check and take responsibility for one's own work.
• Ability to keep all matters confidential.
• Accurate typing skills.
• Ability to learn software specific to the assignment.
• Must obtain and maintain COLLECT certification throughout employment.
• Must be authorized to work in the U.S. without employer-sponsored visa support.
• Must successfully complete an extensive pre-employment background investigation, a pre-employment physical examination including drug screening, and a 90-day probationary period.

Responsibilities

• Initiate and maintain files on arrested persons using standard department recording methods.
• Perform warrant checks using manual and automated systems.
• Enter information about arrested and wanted persons into in-house and state computer systems according to standard procedures.
• Respond to requests for information held within the Records Unit in accordance with laws and regulations.
• Use standard office equipment, including microfilming machines, copiers, facsimile machines, typewriters, and computer terminals.
• File, maintain, and retrieve information from the department information system.
• Use the department radio communication system.
• Review Case Incident Reports submitted by field personnel before entering them into the department information system.
• Record dispositions on court cases.
• Perform related work as required.

Benefits

• Medical and dental benefit plan eligibility, with employees contributing a portion of the premium cost.
• Paid vacation, sick days, personal days, and holidays for eligible employees.
• $20,000 term life insurance at no cost to the employee.
• Short-term disability coverage at no cost to the employee.
• City Pension participation; the employee contribution rate is 9% of pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED