Police Records Clerk

City of Elmhurst • Elmhurst, IL

5d • $25 - $38

About The Position

The Police Records Clerk provides office support services involving the review, preparation, and entry of police reports, and responds to public requests and inquiries concerning police reports and records. The role supports accurate recordkeeping, timely processing of documents and requests, and effective customer service for the police department.

Requirements

• High school diploma or GED and one year of administrative support experience, or an equivalent combination of education, training, and experience as determined by Human Resources.
• LEADS certification is required within three months of hire and throughout employment.
• Ability to make accurate arithmetic calculations.
• Ability to understand and follow oral and written directions.
• Ability to perform detailed office support work and maintain accurate office files.
• Ability to enter numerical and related information into a computer system with speed and accuracy.
• Ability to work collaboratively with the public and staff, organize work, set priorities, and meet critical deadlines.
• Ability to contribute effectively to team or work-unit goals, objectives, and activities and to establish and maintain effective working relationships.
• Regular and reliable attendance.
• Ability to adapt quickly to evolving technology and use new tools, systems, and processes.

Responsibilities

• Review arrest paperwork for required data, prepare originals for the Circuit Clerk’s Office, inventory Illinois Vehicle Code tickets, route paperwork for corrections, and enter data into the database.
• Process records requests and mail records to requestors while meeting delivery timelines.
• Review and respond to subpoenas and FOIA requests, including requests involving body-camera and squad videos using specialized software.
• Enter, edit, retrieve, and scan information in computer systems and databases; prepare periodic or special reports in established formats.
• Prepare and update reports and records, including consolidating materials from multiple sources.
• Respond to in-person, telephone, and email customer service requests and explain relevant City or departmental activities, rules, policies, and procedures.
• Receive, balance, and deposit monies.
• Distribute court notices and documentation to officers for signatures and ensure completed documents are transmitted to State’s Attorney and court offices.
• Perform expungements of police records.
• Establish and maintain office files, research and compile information from files, and purge files as required.
• Process warrants and check whether they have been served.
• Order, copy, store, and arrange department forms and supplies.
• May train and direct temporary staff on special projects or programs.
• Contribute suggestions and participate as an active member of a work team to support unit effectiveness.
• Interact courteously and cooperatively with the public and staff, helping promote a harmonious and effective workplace.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• City contribution each year equal to half the cost of the deductible to the employee’s HSA
• Tuition reimbursement
• Paid time off
• Participation in the Illinois Municipal Retirement Fund (IMRF)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED