Police Records Clerk

Elmhurst IL • Elmhurst, NY

4d

About The Position

The Police Records Clerk provides office support related to reviewing, preparing, and entering police reports, and responds to public requests and inquiries about police reports and records. The role processes records, subpoena, FOIA, and warrant matters; maintains and researches files; handles data entry and reporting; and provides customer service to the public and department staff. The position may train and direct temporary staff on special projects or programs and contributes to an effective, cooperative work environment.

The position requires a high school diploma or GED and one year of administrative support experience, or an equivalent combination of education, training, and experience as determined by Human Resources. LEADS certification is required within three months of hire and for the duration of employment. The salary range is $25.48–$38.22 per hour, depending on qualifications. The position is non-exempt. Employment offers are subject to successful completion of a background check, drug screen, and physical.

Requirements

• High school diploma or GED and one year of administrative support experience, or an equivalent combination of education, training, and experience as determined by Human Resources.
• LEADS certification required within three months of hire and for the duration of employment.
• Ability to make accurate arithmetic calculations.
• Ability to understand and follow oral and written directions.
• Ability to perform detailed office support work and maintain accurate office files.
• Ability to enter numerical and related information into a computer system with speed and accuracy.
• Ability to work collaboratively with the public and staff.
• Ability to organize work, set priorities, and meet critical deadlines.
• Ability to contribute effectively to team or work-unit goals, objectives, and activities.
• Ability to establish and maintain effective working relationships.
• Regular and reliable attendance.
• Ability to adapt quickly to evolving technology and use new tools, systems, and processes to improve efficiency and support organizational needs.

Responsibilities

• Review arrest paperwork for required data, prepare originals for transmittal to the Circuit Clerk’s Office, inventory Illinois Vehicle Code tickets, route paperwork for corrections, and enter data into a database.
• Process records requests, mail records to requestors, and meet delivery timelines.
• Review and respond to subpoenas and FOIA requests, including requests involving body-camera and squad videos using specialized software.
• Enter, edit, and retrieve data; prepare periodic or special reports; and perform computer information entry using established formats and menus.
• Scan documents into appropriate databases.
• Prepare and update reports and records, consolidating material from multiple sources when necessary.
• Respond to customer service requests in person, by telephone, and by email, providing information about City or departmental activities and explaining relevant rules, policies, or procedures.
• Receive, balance, and deposit monies.
• Distribute court notices and documentation to officers for signatures and ensure completed documentation is transmitted to State’s Attorney and court offices.
• Perform expungements of police records.
• Establish and maintain office files, research and compile information from them, and purge files as required.
• Process warrants and check whether warrants have been served.
• Order, copy, store, and arrange forms and supplies for department staff.
• May train and direct temporary staff for special projects or programs.
• Contribute suggestions and participate as an active member of a work team to support unit service and effectiveness.
• Interact courteously and cooperatively with the public and staff and promote a harmonious and effective workplace.
• Maintain regular and reliable attendance.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• The City contributes annually half the cost of the deductible to the employee HSA
• Tuition reimbursement
• Paid time off
• Participation in the Illinois Municipal Retirement Fund (IMRF)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED