Police Records Clerk

City of Jacksonville NC • Jacksonville, NC

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About The Position

The City of Jacksonville is seeking a focused, detail-oriented Police Records Clerk for its Department of Public Safety. The role performs clerical and technical work involving the coding, reporting, filing, and research of police records and related data. It also involves maintaining computerized records, assisting the public and other agencies with information, and handling confidential material. The position works under the regular supervision of the Police Records Manager.

The position follows four 10-hour shifts per week on a two-week rotating schedule: Monday through Thursday or Tuesday through Friday, 10:00 a.m. to 8:00 p.m. During the first three months of training, the successful candidate is expected to work Monday through Friday, 8:00 a.m. to 5:00 p.m., under the direct supervision of the Records Clerk Manager. The City recognizes relevant education and experience above the position requirements, with stated pay adjustments for qualifying education and relevant experience.

Requirements

• Education and experience equivalent to graduation from high school and 6 months to 2 years of general clerical work experience.
• General knowledge of modern record-keeping procedures and practices.
• Some knowledge of police forms, terminology, records, and departmental programs, policies, and procedures.
• Ability to perform a considerable volume of detailed record work and maintain files.
• Ability to type and enter data accurately at a reasonable rate of speed.
• Ability to operate general office and data-entry equipment.
• Ability to follow written and oral directions.
• Ability to establish and maintain effective working relationships with associates.

Responsibilities

• Enter police report data into computer records and tally and file complaint, arrest, offense, incident, and crash reports.
• Process citations and forward them to the appropriate court.
• Answer telephone calls, provide information, and assist the public.
• Research criminal history and compile and update records.
• Process crash reports, answer questions, and process requests for information.
• Handle confidential information.
• Create and run queries and reports on the computer system.
• Check and review police-related data for accuracy and completeness.
• Receive and properly secure found property.
• Prepare statistical data on crime and validate criminal record entries.
• Operate standard office, data-entry, and other equipment.
• Prepare, research, and maintain data and records.
• Assist in preparing periodic and special reports.
• Perform related tasks as required.

Benefits

• The City recognizes relevant education and experience above the position requirements: 2.5% for an associate's degree, 5% for a bachelor's degree, and 7.5% for a career-relevant master's degree.
• Additional 1% for each year of relevant experience, up to 15 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED