Medical Records Clerk

Eye Clinic of Wisconsin•Wausau, WI

3d•Onsite

About The Position

The Medical Records Clerk maintains medical records and related correspondence at the Wausau clinic and coordinates transfers between the Wausau location and satellite offices. The position supports accurate, timely, and confidential handling of patient information, including scanning and indexing records into the electronic health records system, processing releases, managing record movement, and preparing records for appointments and shipment. The role is generally performed at the main clinic at 800 N. First Street, Wausau, Wisconsin. Work hours depend on clinic needs. The position requires sitting or standing for extended periods and occasional lifting, bending, stooping, pushing, pulling, and climbing stairs.

Requirements

High school diploma or equivalent.
1–2 years of customer service experience.
Ability to complete tasks in a timely manner while being detailed, accurate, and thorough.
Ability to work in a fast-paced medical facility while adhering to HIPAA compliance regulations.
Knowledge of proper, safe, and efficient use of office equipment.
Fluency in Microsoft Office.

Responsibilities

Scan documentation into the appropriate categories in patients’ electronic medical records, ensuring records are transferred properly and accurately.
Complete medical record releases and document and bill them according to clinic guidelines.
Locate medical records for patient appointments as requested by staff.
File medical records and correspondence appropriately.
Track the movement of medical records through patient accounts in Nextech.
Process and distribute mail and faxes and ensure timely follow-through.
Maintain professionalism when interacting with internal and external customers.
Run appointment lists and pull records for upcoming Lasik and Hearing appointments.
Pull deceased and purged patient medical records.
Prepare UPS parcels for shipping and maintain accurate records of items mailed.
Ensure the accuracy, completeness, and confidentiality of patient information.
Input data into the electronic health records system.
Assist with indexing medical records to determine where electronic records, correspondence, or data should be stored.
Perform other duties as assigned.