Property Claims Adjuster Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 1–3 years of prior claims handling experience required.
• Working knowledge of claims administration best practices and procedures.
• Working knowledge of Microsoft Office, general computer software, and claims software.
• Moderate organization and planning skills.
• Moderate oral and written communication skills.
• Moderate interpersonal skills.
• Valid driver’s license, acceptable Department of Motor Vehicles record, and minimum liability insurance issued by the state.

Nice To Haves

• 4–6 years of property claims handling experience preferred.
• General knowledge of fault assessment, negligence, and subrogation principles.
• An insurance/claims adjuster license may be required for claims administration in specific states.

Responsibilities

• Conduct phone investigations to determine coverage and damages.
• Obtain statements from insureds, vendors, and witnesses.
• Maintain appropriate claim activities and service levels.
• Communicate with members, insureds, claimants, and other individuals.
• Explain policy coverages, benefits, and the claims process verbally or in writing in compliance with regulatory and statutory requirements.
• Recognize and appropriately address common coverage issues.
• Evaluate and assess claims, make decisions, and negotiate within settlement authority to resolve first-party claims in multiple markets.
• Assess personal property, property damage, and loss of use, and use claims technology and tools.
• Coordinate with internal and external departments as required.
• Attend and participate in legal proceedings as needed.
• Respond promptly to insureds’ needs and problems.
• Ensure compliance with applicable state and federal laws.

Benefits

• Medical, dental, and vision coverage.
• 401(k) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and paid time off for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.