Field Property Claims Adjuster

Liberty Mutual Insurance•Chesterfield, MO

1d•$57,000 - $96,000•Onsite

About The Position

The Field Property Claims Adjuster helps customers navigate property claims and recover after damage to their homes. The role involves traveling locally to insured homes in Chesterfield, Missouri (63017), and surrounding areas to assess damage in person and provide customer support. Candidates should live within or near the assigned territory. The position is territory-based, with most workdays spent in the field and occasional desk assignments. The adjuster manages claims from first notice of loss through final closure, investigates coverage and damage issues, prepares repair estimates, explains coverage to policyholders, and coordinates relevant vendor services. The work may involve accessing roofs by ladder and inspecting attics, crawl spaces, and basements. The adjuster may also be called upon for catastrophe duty. The role includes a comprehensive five-month training program combining primarily virtual and on-the-job learning with two short in-person sessions in Weeks 4 and 7 at the Lewisville, Texas office. Limited overnight travel for training and team meetings is typically less than 10%. Mileage is reimbursed, and a company-provided vehicle may be available once mileage requirements are met. A sign-on bonus is available for experienced, actively licensed new hires.

Requirements

Working knowledge of claims handling procedures and operations.
Proven ability to provide exceptional customer service.
Effective negotiation skills.
Ability to manage workload independently and exercise good judgment.
Strong written and oral communication and interpersonal skills.
Computer skills and ability to work with multifaceted systems.
Bachelor’s degree or equivalent experience, and at least one year of directly related experience.
Ability to obtain proper licensing as required.
Ability to handle competing priorities and organize the workday.
Strong time-management and organizational skills.
Demonstrated understanding of building construction principles.
Candidates should live within or near Chesterfield, Missouri (63017), and the surrounding assigned territory.

Responsibilities

Investigate and evaluate property damage onsite to resolve complex coverage and damage issues.
Prepare complete estimates of repairs for covered damage.
Manage moderate to complex claims independently from first notice of loss through final closure.
Work in a vehicle in the field daily and occasionally handle assignments from a desk.
Explain coverage of loss to policyholders and assist with damage itemization, emergency repairs, and additional living arrangements.
Coordinate vendor services, including contractors, emergency repair, cleaning, and replacement services.
Respond to catastrophe duty when called upon.