Pharmacy Manager Jobs

About The Position

Requirements

• Active Pharmacist License in the state where the store is located.
• Active National Provider Identifier (NPI).
• Must not be on the DEA Excluded Parties list.
• 1–2 years of experience as a Pharmacist.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
• Customer service and team-orientation skills, including responding appropriately to patients’ needs and reactions.
• Verbal and written communication skills, including active listening and accurately conveying and receiving detailed instructions.
• Ability to use mathematics to calculate prescription quantities and days’ supply.
• Problem-resolution skills for challenging patient or colleague interactions.
• Ability to lead by example, delegate, motivate, coach, provide feedback, and support team performance.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stoop, and perform repetitive finger and hand movements; and handle objects with precision.
• Close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Oversee pharmacy team members during bench shifts; coach them and follow up consistently to improve pharmacy performance measures.
• Direct the pharmacy team in following workflow procedures and safety guardrails to support safe and accurate prescription fulfillment.
• Promote positive patient experiences through compassionate care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
• Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
• Manage pharmacy inventory according to best practices, with particular attention to protecting cold-chain products.
• Onboard new Technicians and Pharmacists for the store and district, train them on CVS workflow, and monitor completion of required training and licensure.
• Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate issues to the Rx DL as needed.
• Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and monitor their progress toward required training and licensure.
• Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance, deliver annual reviews, and address performance gaps.
• Adapt to scheduling and business needs; write or delegate and oversee the pharmacy schedule.
• Review business reports, identify operational gaps, and develop action plans addressing workflow, service, patient care, and compliance.
• Build a safe, inclusive, and engaging team culture, invite feedback, and take relevant action to support psychological safety.
• Maintain clinical and technical skills, complete required training and continuing medical education, and seek opportunities to expand knowledge.
• Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing services where permitted.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies, including requirements for controlled substances, recordkeeping, patient privacy, security, and workplace safety.
• Demonstrate leadership by example; delegate tasks, empower and motivate colleagues, foster collaboration, solve problems, adapt, and take accountability.
• Coach, encourage, provide feedback to, discipline, or terminate pharmacy team members as appropriate.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program