Pharmacy Manager

Weis Markets • Macungie, PA

6d

About The Position

The Pharmacy Manager oversees pharmacy operations, ensuring prescription accuracy and regulatory compliance while supporting customer care and department performance. The manager works collaboratively with store operations and pharmacy staff, communicates company strategy, and promotes associate engagement. The role also supports profitable business and prescription growth through clinical programs, inventory management, and performance objectives.

The position supervises pharmacists and other pharmacy associates, including hiring, training, coaching, performance appraisal, and discipline. The manager maintains pharmacy security and organization, resolves customer concerns, coordinates with physicians, and ensures department tasks are completed promptly.

Requirements

• Bachelor’s degree (BS), Doctoral degree (PHARM.D.), or equivalent in Pharmacy.
• Two years of retail pharmacy experience.
• Immunization certification through an accredited organization, such as APhA.
• Ability to perform each essential duty satisfactorily.
• Knowledge, skills, and abilities representative of those required to perform the role.

Responsibilities

• Maintain a collaborative relationship with store operations, drive associate engagement, and communicate department and company strategy to pharmacy associates.
• Ensure the accuracy and appropriateness of prescriptions through Drug Utilization Review and Final Quality Assurance in accordance with state and federal Board of Pharmacy regulations.
• Manage the department to build a profitable business and grow prescription volume through clinical programs, including immunizations and Medication Therapy Management when available.
• Work with the Pharmacy District Manager and pharmacy staff to control inventory, track weekly sales, and order pharmaceutical stock as needed.
• Align performance objectives with the seven measurable department metrics for pharmacy effectiveness and efficiency.
• Provide customer service, assist with medical-related issues, and offer healthcare counseling.
• Supervise pharmacists, pharmacy associates, and support staff.
• Direct training, coaching, discipline, and management of pharmacy associates; interview, hire, train, direct, reward, discipline, appraise performance, and resolve associate complaints.
• Maintain appropriate security of the pharmacy department.
• Handle and resolve customer issues, complaints, and questions to build trust and loyalty.
• Interact with physicians and use reference materials to obtain information about customers and prescriptions and resolve issues.
• Keep the pharmacy department clean and organized.
• Review ongoing personnel training and development to improve performance, support continuous development, reduce turnover, and control labor costs.
• Prioritize pharmacy department work and ensure timely completion of tasks, including cycle counts, inventory management, and customer will-calls.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager