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The Personal Shopper supports Sam’s Club Membership by sharing information about membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. The role provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting practices, handling and disposing of hazardous materials correctly, following steel standards, and reporting or correcting unsafe situations. The Personal Shopper completes assigned work by prioritizing tasks and deadlines, using policies and available resources, collaborating with managers, coworkers, customers, and business partners, communicating progress, recommending improvements, and adapting to change and feedback. The role is expected to uphold company policies and standards of ethics and integrity and demonstrate respect for individuals, teamwork, accountability, customer service, and continuous improvement.
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Job Type
Full-time
Education Level
No Education Listed

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