(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting the value of company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by locating and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. The position provides Member service by understanding needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services. It also maintains facility safety by following safety procedures, conducting safety sweeps, using proper forklift spotting procedures, handling and disposing of hazardous materials appropriately, following steel standards, and reporting or correcting unsafe situations. The associate completes work assignments by applying policies and resources, collaborating with managers, coworkers, customers, and business partners, managing priorities and deadlines, communicating progress, recommending improvements, and adapting to change and feedback. The role is expected to demonstrate the company’s values through respectful teamwork, integrity, customer focus, continuous improvement, accountability, and support for a culture of belonging. The position is based at the Sam’s Club location in Mankato, Minnesota. The hourly wage range is $18.00 to $26.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances.
Responsibilities
- Promote Membership benefits and company products and services; process memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, adhering to steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, retrieving and scanning items, wrapping and palletizing orders, checking accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
- Complete work assignments and priorities using policies, data, and resources; collaborate with relevant parties; manage priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
- Demonstrate company values by working respectfully and collaboratively, building relationships, supporting and mentoring teammates, acting with integrity, serving customers and Members, and pursuing continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including eligible tuition, books, and fees
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
