(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing orders, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. It also provides Member service, helps with purchasing decisions, locates merchandise, resolves concerns, and promotes Company offerings. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, observing forklift-spotting and hazardous-material handling procedures, following steel standards, and correcting or reporting unsafe conditions. Associates complete assigned work using policies, data, and available resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; and adapt to change and feedback. The role is expected to demonstrate the company values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. These include fostering belonging, teamwork, trust, and development; acting ethically and accountably; putting Members first and making informed decisions; and continuously learning and improving. The listed hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in qualifying circumstances. The position is based at 1250 South Amity Road, Conway, Arkansas.
Responsibilities
- Support Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards, conducting safety sweeps, following forklift-spotting and hazardous-material procedures and steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying orders and invoices, securing items for pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with relevant stakeholders; manage deadlines and expectations; communicate progress; identify improvement opportunities; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services.
- Follow company policies, procedures, ethics, and integrity standards, including using the Open Door Policy and applying related action plans.
- Promote a respectful and inclusive workplace, build trusting relationships, communicate positively, and help develop and recognize other associates.
- Act with integrity and accountability, serve customers and Members, make informed decisions, and support continuous improvement and learning.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including eligible tuition, books, and fees
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
