(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting the value of company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services. It also maintains Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, adhering to steel standards, and correcting or reporting unsafe situations. The associate completes assignments and priorities using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and adapts to change and feedback. The position is expected to model company values and standards of ethics and integrity, contribute to an inclusive workplace, build trusting relationships, help develop and mentor others, serve Members, and support continuous improvement.
Responsibilities
- Provide information about Membership benefits and promote company products and services.
- Process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Follow company policies, procedures, and ethics and integrity standards, including implementing related action plans and using the Open Door Policy.
- Demonstrate company values by fostering belonging, building trusting relationships, communicating positively, helping develop and mentor others, recognizing contributions, acting with integrity, serving Members, and pursuing continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U), including tuition, books, and fees for eligible programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
