(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by locating and scanning merchandise, wrapping and palletizing items, verifying orders and invoices, securing orders until pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The associate completes assigned work using company policies and resources, collaborates with managers, coworkers, customers, and business partners, and communicates progress and improvement opportunities. The role follows safety procedures and company policies, standards of ethics, and values, while contributing to an inclusive, accountable, service-oriented, and continuously improving workplace. The position is based at the Sam’s Club location at 280 Bobby Jones Expressway, Augusta, Georgia. The posted hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in qualifying circumstances. The position also offers competitive pay, performance-based bonus awards, and benefits subject to eligibility and plan terms.
Responsibilities
- Promote Membership benefits and Company products and services; process Membership upgrades and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with relevant partners; identify priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans and applying the Open Door Policy.
- Demonstrate company values by respecting individuals, building relationships, communicating positively, helping develop and mentor others, acting with integrity, serving customers and Members, and pursuing continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including eligible tuition, books, and fees
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
