(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting the value of company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also involves maintaining Facility safety through established standards and procedures, including safety sweeps, forklift spotting, hazardous-material handling and disposal, steel-standard guidelines, and reporting or correcting unsafe situations. The associate completes assigned work by prioritizing tasks, meeting deadlines and expectations, collaborating with managers, coworkers, customers, and business partners, communicating progress, and adapting to change and feedback. The position is expected to uphold company policies, ethics, and values; foster respectful and trusting teamwork; support others through mentoring; act with integrity and accountability; put Members first; make decisions using reliable information; and pursue continuous improvement and learning.
Responsibilities
- Promote Membership benefits and the value of company products and services; process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel-standard guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities by using policies, data, and resources; collaborating with relevant business partners; identifying priorities, deadlines, and expectations; communicating progress; recommending improvements; and adapting to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, helping with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, ethics, and integrity standards, including implementing action plans and applying the Open Door Policy.
- Build strong, trusting working relationships; communicate with impact, energy, and positivity; and help develop and mentor others.
- Model integrity, ethics, compliance, accountability, humility, honesty, fairness, and transparency.
- Serve customers and Members, deliver results, and make decisions based on reliable information while considering team and stakeholder impacts.
- Pursue continuous improvement, learning, calculated risk-taking, and adoption of new technologies and skills; support others through change.
- Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, Members, and the world around us.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including eligible programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
