(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by providing information about Membership benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock merchandise. The position also provides Member service, including identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services. The role maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, complying with steel standard guidelines, and correcting or reporting unsafe conditions to Management. Associates complete assignments by applying policies and resources, collaborating with relevant partners, prioritizing deadlines, communicating progress, recommending improvements, and adapting to change and feedback. The position is expected to uphold Company policies, procedures, ethics, and integrity standards and demonstrate the stated values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. This includes fostering belonging, building relationships, supporting and developing teammates, acting honestly and accountably, putting Members first, making informed decisions, learning, and pursuing continuous improvement. The position is based at the Sam’s Club location at 3239 Goliad Rd, San Antonio, Texas. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. The actual rate will meet or exceed the applicable minimum wage.
Responsibilities
- Support Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, checking order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Follow Company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and applying relevant action plans.
- Demonstrate the Company’s stated values by fostering belonging, building trusting relationships, communicating effectively, helping develop and mentor others, acting with integrity and accountability, putting customers and Members first, making informed decisions, and supporting continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including eligible tuition, books, and fees
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
