Personal Shopper - Sam's

Walmart • Jacksonville, FL

4d • Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. The Personal Shopper also provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services.

The position maintains Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe situations. The associate completes assignments using policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; prioritizes deadlines and expectations; communicates progress; recommends improvements; and adapts to change and feedback. The role is expected to uphold company policies, ethics, and integrity, and to demonstrate respect, teamwork, accountability, customer focus, continuous learning, and support for Walmart’s goal of becoming a regenerative company.

Responsibilities

• Explain Membership benefits and promote Company products and services.
• Process Memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward Membership goals.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, and checking order and invoice accuracy.
• Secure completed orders until Members arrive and follow up on out-of-stock merchandise to meet Member needs.
• Maintain Facility safety by conducting safety sweeps, following safety standards and procedures, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, adhering to steel standards, and correcting or reporting unsafe situations.
• Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
• Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
• Comply with company policies, procedures, ethics, and integrity standards, including implementing action plans and using the Open Door Policy.
• Build trusting working relationships, communicate effectively, help develop and mentor others, and recognize others’ contributions.
• Act with integrity, accountability, humility, honesty, fairness, and transparency; support the company’s goal of becoming a regenerative company.
• Deliver results while putting Members first, make decisions based on reliable information, and consider how one’s work affects team outcomes.
• Learn, adapt to change and feedback, pursue continuous improvement, and support others through change.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off (PTO and/or PPTO)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Company-paid education benefit program (Live Better U), including tuition, books, and fees for eligible programs
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed