Personal Shopper - Sam's

Walmart•West Mifflin, PA
•$18 - $26•Onsite

About The Position

The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing and pulling items, scanning, wrapping, and palletizing orders, confirming order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. It also provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The associate maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, adhering to steel-standard guidelines, and correcting or reporting unsafe situations. The role involves completing assignments by prioritizing work, collaborating with managers, coworkers, customers, and business partners, communicating progress, addressing improvement opportunities, and adapting to change and feedback. Associates are expected to follow company policies, procedures, and ethical standards, contribute to a respectful and inclusive workplace, support and develop teammates, act with integrity, serve Members, and strive for continuous improvement. The position is based at the Sam's Club facility at 2251 Century Dr, West Mifflin, Pennsylvania. The hourly wage range is $18.00–$26.00, with possible premiums of $0.35–$3.00 per hour in specific circumstances. The actual hourly rate will meet or exceed the applicable local minimum wage.

Responsibilities

  • Develop and support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
  • Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material procedures, adhering to steel-standard guidelines, and correcting or reporting unsafe situations.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise.
  • Complete assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify improvement opportunities.
  • Provide Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
  • Follow company policies, procedures, standards of ethics, and integrity requirements, including related action plans and the Open Door Policy.
  • Promote a respectful and inclusive workplace, build trusting relationships, communicate effectively, help develop and mentor others, and recognize colleagues' contributions.
  • Serve customers and Members, make informed decisions that balance priorities, and contribute to continuous improvement while adapting to change.

Benefits

  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off (PTO and/or PPTO)
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs
  • Performance-based bonus awards
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