Personal Shopper - Sam's
About The Position
The Personal Shopper supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by locating and scanning merchandise, wrapping and palletizing orders, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock items. The position also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company offerings. The Personal Shopper maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, complying with steel standards, and correcting or reporting unsafe situations. The role completes assignments and priorities using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and adapts to change and feedback. The position is expected to uphold company policies, procedures, ethics, and values; contribute to an inclusive and supportive workplace; build relationships and help develop teammates; act with integrity and accountability; serve Members and customers; and pursue learning and continuous improvement.
Responsibilities
- Support Membership by explaining benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing them, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; identify improvement opportunities; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and ethical standards and apply them while carrying out business processes.
- Support an inclusive workplace, build trusting relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability and support the company's goal of becoming a regenerative company.
- Serve customers and Members, make informed decisions, and consider how work affects the team's ability to deliver on company purpose.
- Pursue learning and continuous improvement, use new technologies and skills, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U) covering tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
