Personal Shopper - Sam's

Walmart•State College, PA

9d•$17 - $25•Onsite

About The Position

The Personal Shopper supports Sam’s Club members by providing information about membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, retrieving and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. The position provides member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, observing steel standards, and correcting or reporting unsafe situations. The associate completes assignments and priorities using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and recommends improvements. The role is expected to comply with company policies, procedures, and ethical standards and to demonstrate Walmart’s stated values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. This includes working collaboratively, supporting and developing others, acting with integrity, putting members first, making informed decisions, and adapting to change and new technologies.

Responsibilities

Support membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events.
Make efforts to meet membership goals.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping and palletizing items, verifying order and invoice accuracy, securing items until members arrive, and following up on out-of-stock merchandise.
Provide member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe situations.
Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change, difficulties, and feedback.
Comply with company policies, procedures, and ethical standards and apply them in business processes and practices.
Work as a team, build trusting relationships, communicate positively, and help develop and mentor others.
Act with integrity and accountability, make decisions using reliable information, put customers and members first, and support continuous improvement and learning.

Benefits

Competitive pay and performance-based bonus awards
Medical, vision, and dental coverage
401(k)
Stock purchase plan
Company-paid life insurance
Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U company-paid education benefit program, including tuition, books, and fees for eligible programs