Personal Shopper - Sam's

Walmart•Mobile, AL
•$17 - $25•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders for Member pickup, and following up on out-of-stock items. The position provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe situations. The Personal Shopper completes assignments by prioritizing work, meeting deadlines and expectations, collaborating with managers, coworkers, customers, and business partners, communicating progress, and adapting to change and feedback. The role is expected to follow company policies, procedures, ethics, and integrity standards and demonstrate the company’s stated values, including respect for individuals, integrity, service to customers and Members, and striving for excellence. The hourly wage range is $17.00 to $25.00. Premium pay of $0.35 to $3.00 per hour may apply in specific circumstances. The position is based at 601 E I65 Service Rd S, Mobile, Alabama.

Responsibilities

  • Support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
  • Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, adhering to steel standards, and correcting or reporting unsafe situations.
  • Complete work assignments by prioritizing tasks, meeting deadlines and expectations, collaborating with relevant partners, communicating progress, recommending improvements, and adapting to change and feedback.
  • Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
  • Comply with company policies, procedures, standards of ethics and integrity, and related action plans; use the Open Door Policy and apply these standards in business processes and practices.
  • Work as a team, build trusting relationships, communicate positively, help develop and mentor others, and recognize colleagues’ contributions.
  • Act with integrity and accountability, serve customers and Members, make informed decisions, and support continuous improvement and learning.

Benefits

  • Competitive pay and performance-based bonus awards
  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase plan
  • Company-paid life insurance
  • Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Company-paid Live Better U education program, including eligible tuition, books, and fees
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